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Categories

A category (also called document type) defines what kind of document you’re storing. Categories help you organize documents by their purpose and ensure consistent metadata across similar documents.

Examples of categories:

  • Invoices
  • Contracts
  • Receipts
  • Tax Documents
  • Employment Records

Categories provide three key benefits:

  1. Metadata templates — Each category defines which metadata fields apply to its documents. When you assign a document to a category, the appropriate fields appear automatically.

  2. Retention periods — Categories can have an associated retention period. All documents in that category inherit the same retention rules.

  3. Automatic organization — Categories can use filing rules to automatically organize documents into folders.

To create a new category:

  1. Navigate to Categories
  2. Click New Category
  3. Enter a name (e.g., “Invoices”)
  4. Select which metadata fields should appear for documents in this category
  5. Optionally configure a retention period
  6. Optionally configure a filing rule
  7. Save the category

When you create or edit a category, you select which metadata fields belong to it. These fields become the “template” for all documents of that type.

For example, an Invoices category might include:

  • Invoice Number (text)
  • Invoice Date (date)
  • Amount (monetary)
  • Vendor (text)
  • Payment Status (select: paid, unpaid, overdue)

When you assign a document to the Invoices category, these five fields appear in the metadata panel, ready to be filled in.

Each category can have an associated retention period — the minimum time documents must be kept before they can be deleted.

When configuring retention:

  1. Select a predefined retention period (e.g., 10 years)
  2. Choose the retention pivot — which date starts the countdown:
    • created_at — when the document was uploaded
    • A date metadata field — e.g., “Invoice Date”
  3. Optionally assign a deletion approver — the user or group who must approve deletion of expired documents

See Data Retention for details on how retention works.

A filing rule automatically organizes documents into folders based on their metadata values. This removes the need to manually file documents.

Filing rules use placeholders that reference metadata fields:

{Vendor}/{Year}/

With this rule, an invoice from “Acme Corp” dated 2024 would automatically be placed in: Acme Corp/2024/

  • {FieldName} — The value of a metadata field
  • {Year} — Year from a date field
  • {Month} — Month from a date field (01-12)
  • {Day} — Day from a date field (01-31)

Categories and tags both help organize documents, but they serve different purposes:

CategoriesTags
How many per document?OneMany
StructureDefines metadata templateFlat labels
RetentionCan have retention periodsNo retention
Use caseDocument classificationFlexible labeling

Example: A document can belong to the Invoices category (which defines its structure and retention) while also having tags like “urgent”, “Q1”, and “reviewed”.